If you are registered for SystmOnline you can order repeat medication, book and cancel appointments and view your summary care record (ie allergies, acute and repeat medications). Additionally you can request detailed coded access to your medical records and view test results.
To register for SystmOnline you will need to visit the surgery with proof of ID (eg driving license; passport) - this is required for security reasons as you are asking for access to your medical records. The receptionist will then print off the information required in order to create your username and password.
If you are on regular medication and your Doctor feels that your medicines can be repeated without seeing you each time, you will be given a computer repeat prescription slip. For safety reasons we do not take requests for repeat prescriptions over the telephone.
When you have only one weeks supply of medication left you will need to use your re-order form to re-order your medication. Please indicate which items you need by circling the number to the left of the item. You also need to indicate if you wish to collect your prescription from a chemist (by writing the name of the pharmacy at the top of the form) or from the surgery reception.
If you have lost your re-order form you can write your name, address, doctor and what drugs you require on a piece of paper and submit it in the usual manner.
You will need to allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
There are a number of ways to get your form to the surgery:
- You can send your re-order form by post (enclosing a stamped addressed envelope if you would like it returned to you or addressed to a chemist)
- You can fax your request to us on 01395 441244
- You can drop your form into the prescription box at the Health Centre
- You can take your form to one of the local chemists
- You can order on line via this website