Patient Participation Group
The Patient Participation Group was formed in 2000 and is a group of volunteers seeking to support and enhance the service provided by the medical centre. They do not raise funds. As part of meeting the NHS plan to involve patients and the public in health decision-making any expenses incurred by the Patient Group are met by the practice.
The PPG aims to contribute to quality improvement by encouraging co-operation, collaboration and consultation. They are not a complaints processing service but do welcome constructive criticism and ideas.
The full text of their constitution can be obtained from the Medical Centre but in summary their aims are to:
- Provide a two-way communication channel between practice and patients
- Consult patients about proposals for change and obtain opinions
- Invite patients to put questions and ideas to the PPG
- Produce a regular newsletter
- Provide local and national health education updates
- Develop ways for patients to help one another in times of need
The PPG newsletter is issued three times a year and copies are available at various venues in the town, as well as in the Medical Centre. If you are housebound or find it difficult to obtain a copy from any of the venues they will arrange for the newsletter to be delivered to your home. Place your request in the patient group post box in the Medical Centre and they will be pleased to organise this.
They also organise health-related events and talks throughout the year. These have included Asthma, Diabetes, Prescribing and Blood Pressure.
The PPG committee is elected once a year at the AGM in March and current memberships are displayed on their notice board in the foyer. If you would like to contact them then please drop a note into the PPG box or contact the secretary.