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We are an approved training practice.  Please read this information about Consultations with Medical Students.

 


 

Our normal opening hours are 8.30am to 6.00pm, Monday to Friday

Outside of these hours, if you have an urgent medical need which cannot wait until the surgery reopens, please ring NHS 111 where you will be assisted to receive the right care.

In an emergency when someone needs medical help to save their life dial 999.

 

Local Shared Care Data

You have told NEW Devon CCG you don’t want to have to tell your story every time you see a different doctor, nurse or visit hospital or A&E as this can be stressful and takes a long time.

The reason you’ve had to do this up until now is because every health and social care organisation holds a different set of records about you.

The Local Shared Care Record project will enable us to bring together your information and present this to the professional caring for you, but only once they have your permission and if your GP practice have agreed to enable this.

How it works

The Local Shared Care Record securely connects different medical and care computer systems together.

 

When your records are requested, it collects the information from the different systems and shows the information to the requestor. None of the information it collects is stored and none of it can be changed. Because it collects the information only when it is needed, the information is always accurate and as up to date as possible.

 

Before any information is collected or displayed to a care professional, that professional must have your consent to view your record. Your consent is recorded on the system so that we know exactly who has accessed what information and when. The GP who holds the original record can see who has viewed it and that you have given consent.

 

The Local Shared Care Record uses the secure NHS network to retrieve the information and displays a read only view for the care professional to use to support the delivery of care at that specific point in time.

What information will be shared?

The shared record will contain a summary of the most up-to-date, relevant health information which includes things such as:

  • Recent diagnosis and test results
  • Allergies
  • Medications and treatment
  • Any current or past (and significant) illnesses
  • Encounters and referrals 

What does it mean to you?

For you, the shared care record means that you have:

  • Joined up safer care
  • More time spent on your care
  • All of your information in one place

All of which adds up to safer and better care for YOU!

Who is involved?

At the moment, there are four NHS organisations involved in the shared care record. NHS NEW Devon CCG GP practices that have opted to enable information sharing, Northern Devon Healthcare NHS Trust; Devon Partnership NHS Trust and Devon Doctors Ltd (GP Out of Hours Service).

NHS NEW Devon is encouraging all GP practices to take part. The more patient records that are shared in this way, the more likely your care provider will find the information needed to provide you with better quality and more effective care.

Not all care providers can view the Local Shared Care Record. It is only available to the care organisations in Devon that have signed up to the system. We will be rolling out the Local Shared Care Record in Devon ensuring that we maintain patient confidentiality at all times.

How do I found out more?

The leaflet ‘Making your health record work better for you’ provides the most important information about Local Shared Care Records. You can get a copy from your GP Surgery or download it here.

We also have a frequently asked questions (FAQ) sheet that may help you in understanding more about this new system. The questions have been designed to provide general information about your medical records, as well as specific detail relating to the new Local Shared Care Record. You can get a copy from your GP or download it from this link where it is found at the bottom of the page.

 

For more information on how your medical records should be managed you can also visit the NHS Choices website.  

 

How is the local shared care record in Devon different to Care.data and the national Summary Care Record?

 

Both Care.data and the national Summary Care Record are separate and national initiatives which are not connected to the Local Shared Care Record in Devon. For more information about the national initiatives you can visit the NHS Choices website.

 

You have the right to stop information that identifies you from being shared, locally and/or nationally, outside your GP practice.

 
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