How We Started:
In 1996 some of the GPs across Devon formed a GP co-operative called Devon Doctors on Call (DDoC). DDoC organised the out-of-hours responsibility of local GPs and out-of-hours sessions among colleagues from the area.
In 2004 a new GP contract passed responsibility for out-of-hours cover to Primary Care Trusts. DDoC became Devon Doctors Ltd, a social enterprise organisation owned by Devon’s GP practices. Devon Doctors Ltd was commissioned by the county’s Primary Care Trusts NHS Plymouth, NHS Devon and Torbay Care Trust to provide the out-of-hours service in Devon. Since then it has undergone stringent selection processes to successfully retain the out-of-hours contract.
Devon Doctors and NHS 111:
Urgent out-of-hours medical care is now provided as part of the county’s new Integrated Urgent Care Service [IUCS], which went live on Friday 30th September 2016.
The IUCS is operated by Devon Doctors, in line with a new national model which sees out-of-hours care and the free-to-call single non-emergency medical helpline NHS 111 much more closely aligned. Anyone needing to access urgent out-of-hours medical care should do so by calling NHS 111.
Calls to this number will be answered by a highly trained operator who will, where appropriate, relay the details to a clinician who will call the patient back. If necessary, the patient will be invited to attend an out-of-hours treatment centre or, if this is impossible and there is a medical need, receive a home visit.
Dr Stephen Thake, the NHS 111 clinical lead for NEW Devon and South Devon & Torbay CCGs, said: “Combining the NHS 111 telephone number with the out-of-hours GP service will mean more access to clinical care locally, provided by local GPs. Devon Doctors have a long history of providing excellent care in the county and we look forward to working with them on this new, integrated model of care.”
Follow this link for more information on Devon Doctors
Follow this link for more information on Devon NHS 111