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Noticeboard


Devon Safeguarding Children Boards - if you are worried about a child please call 0345 155 1071 or out of hours call 0845 6000 388

 

We are an approved training practice.  Please read this information about Consultations with Medical Students.

 


 

Our normal opening hours are 8.30am to 6.00pm, Monday to Friday

Outside of these hours, if you have an urgent medical need which cannot wait until the surgery reopens, please ring NHS 111 where you will be assisted to receive the right care.

In an emergency when someone needs medical help to save their life dial 999.

 

How do you communicate?

The Accessible Information Standard (AIS) is a new NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.

The AIS aims to ensure that people who have a disability, impairment or sensor loss receive information that they can access and understand, for example in large print, braille, professional communication support if they need it such as British Sign Language interpreter.

We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know.

Do you need information in a different format?  We want to know if you need information in braille, large print or easy read.

Do you need communication support?  We want to know if you need a British Sign Language interpreter or advocate.

We want to know if we can support you to lipread or use a hearing aid or communication tool.

If so, please tell the receptionist when you arrive for your next appointment,  telephone us on 01395 441212 or email us on d-cg.budleighmedicalcentre@nhs.net

This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.

This information could be shared with other NHS and adult social care providers if they need

Please click on the links for:

Please return any completed forms to the practice.

For any further information or assistance then please contact either Trudy Carter, Practice Manager, or her assistant Debbie Mitchell

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website