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Devon Safeguarding Children Boards - if you are worried about a child please call 0345 155 1071 or out of hours call 0845 6000 388

 

We are an approved training practice.  Please read this information about Consultations with Medical Students.

 


 

Our normal opening hours are 8.30am to 6.00pm, Monday to Friday

Outside of these hours, if you have an urgent medical need which cannot wait until the surgery reopens, please ring NHS 111 where you will be assisted to receive the right care.

In an emergency when someone needs medical help to save their life dial 999.

 

Patient Reference Group (PRG)

We have established a Patient Reference Group (PRG) to give us feedback on the range and quality of our services and to suggest to us where we can make improvements.

Our latest Patient Survey was carried out during February 2015 and by clicking the link below, you can access the Survey Results:

Survey Reporting Template 2014/15

Survey 4 - Final Results 2014/2015

Survey 4 - Plan and Actions

 

Our third Patient Survey was carried out during August and September 2013 and by clicking the link below, you can access the Survey Results and the Action Plan:

PRG Regport - 2013/2014 Submission

PRG Survey Results - December 2013

 

Our second Patient Survey was in July 2012 and by clicking on the link below, you can access the Survey Results and Action Plan which can be viewed on the same document.

PRG Report - 2012/2013 Submission

 

Our first Patient Survey was in February 2012 and by clicking on the link below, you can access the Survey Results and the Action Plan to improve the areas that have been highlighted by our group where change is felt to be needed.

PRG Report - 2011/2012 Submission

PRG Survey Results - February 2012

 

 

 

We ask the members of this representative group some questions from time to time, such as what they think about our opening times or the quality of the care or service received. We contact them via email and keep our surveys succinct so they shouldn’t take up too much of time.

We aim for this group to be from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you would like to join our Patient Reference Group for further surveys please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Reference Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

 

Please use this link for Frequently asked questions


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.



 
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